Will I be asked to provide any card information, account information or passwords over phone or email?
No, our team will never request you to share any of your payment details, card information, and account information over email or over phone. In case you receive such a call, please inform us immediately by calling our customer service.
How do I set up My Account?
Setting up an account is easy and only takes a couple of minutes. You can register an account during the checkout process by clicking the ‘Create Account’ link in the final step of the checkout process.
How do I change my password on the website?
To change your password, go to ‘My Account’ on the footer, click ‘Account Details’, and enter your new password as well as your current password.
My password is not working, how do I sign in?
If you are unable to login, try to reset your password by using the ‘Forgot password?’ link in the Login Form. If the problem still persists, please contact us and we will assist you.
I have forgotten my password. How do I login to my account?
If you’ve forgotten your password, please click the ‘Forgot Password?’ link on the Login Form. Provide your email address that you used to register on the website. We will send you an email to your registered email address with instructions to reset your password.