Collection of Personal Information
When you use our Website, we collect and store your information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you opt to use certain features or use our services certain information you provide shall be retained by us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a service or feature on the Website.
We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
We do collect personally identifiable information (name, email address, phone number, address etc.) from you when you set up an account with us. These may be filed and stored with us for a period of time.
Non- Personally Identifiable Information
This site also collects non-personally identifiable information. For example, as you browse this Web site we may collect information about your visit, but not about you personally. Via Web server logs, for example, we may monitor statistics such as: the number of people that visit our site, which page(s) are visited on our site, from which domain our visitors come (e.g. google.com, bing.com, facebook.com etc.), and which browsers people use to visit our site (e.g., Safari, Google Chrome, Internet Explorer, Firefox etc.). Our Web site uses an outsourcing program to assist us in analyzing this data to better tailor our Web site.
Sharing of Personal Information
We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
Use of Demographic or Profile Data
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our Website.
We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (location, age, sex, and internet device or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
A “cookie” is a small piece of information stored by a web server on a web browser, so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive that assist us in providing our services. The cookies do not contain any of your personally identifiable information. We offer certain features that are only available through the use of a “cookie”.
If you choose to request a quote via the Website, we collect information about your request behavior. If you transact with us, we collect some additional information, such as shipping addresses and items quoted. If you choose to post messages via the website or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (name, email address, phone number, address etc.) from you when you set up an account with us. While you can browse some sections of our website without being a registered member, certain activities do require registration. We do use your contact information to send you offers based on your previous requests and your interests.
Links to Other Sites
Our Website links to other websites that may collect personally identifiable information about you. We will not responsible for the privacy practices or the content of those linked websites.
Our website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
Secure Socket Layer (SSL)
In the event we request or transmit sensitive information, such as personal details, login info, we use industry standard, secure socket layer (“SSL”) encryption. Once we receive personally-identifiable information, SSL take steps to protect security on our systems. SSL is an additional layer of security to protect visitors coming to website. You will enjoy the highest security levels in this website. Socket Secure Layer Certificate is the highest industry standard to protect customer transactions.
This Privacy Statement is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.